Hi, I’m Aashrith S Dontha
Product Manager | AI & Digital Platforms
Strategic Product Manager scaling AI-powered platforms, managing products serving 1M+ users across digital banking, telecom, and risk systems.
9+
Years Experience
1M+
Users Served
5+
AI Platforms Built
About Me
I'm a results-driven Product Manager who scales AI-powered platforms across digital banking, telecom, and risk systems. I specialise in cross-functional leadership, agile execution, and aligning AI/ML product strategy with business objectives — from concept through global launch.
Professional Experience
Building and scaling AI-powered products across banking, telecom, and enterprise platforms.
Product Manager — Gen AI Workflow Platform
RBC Bank · Toronto, ON
Leading end-to-end development of an AI-native document intelligence platform that transforms risk workflows, automates compliance checks, and accelerates policy underwriting by 60%.
Product Owner — Transaction & Compliance Platform
TD Bank · Toronto, ON
Drove adoption of AI-powered decisioning tools by unifying data science, UX, and compliance inputs into a launch-ready risk platform serving 1M+ customers.
Senior Product Analyst — Platform Modernization
Bell Canada · Toronto, ON
Led the transformation of legacy billing for 3M+ customer accounts into a modern cloud-based platform, achieving 99.8% billing accuracy and reducing manual adjustments by 70%.
Product Analyst — Data & Insights
ATB Financial · Calgary, AB
Delivered real-time marketing insights dashboards used by product teams to personalise campaigns, leading to a 12% increase in CTR.
Featured Projects
Key projects I’ve led across AI, payments, cloud, and data platforms — delivering measurable business impact at scale.
RBC Bank — AI-Native Risk Intelligence
AI Credit Risk Platform
Delivered a predictive, explainable credit scoring product integrated with loan origination systems, leveraging ML models to automate compliance checks and accelerate underwriting decisions.
60% faster
Underwriting Speed
8%
Default Reduction
$1M
Funding Secured
Key Outcomes:
- Reduced underwriting time by 60% through ML-driven policy automation
- Reduced defaults by 8% with predictive, explainable credit scoring
- Secured $1M funding by architecting product vision and compliance-aligned roadmap
- Achieved 40% increase in monthly active users for AI features across 3 business lines
TD Bank — Payments Modernisation
Payments API Redesign & ISO 20022
Owned end-to-end product lifecycle for ISO 20022 payments modernisation, revamping internal APIs for cross-border payments and building an AI-powered risk platform serving 1M+ customers.
1M+
Customers Served
+35%
Partner Adoption
+22%
Approval Rates
Key Outcomes:
- Ensured regulatory compliance for SWIFT/ACH transactions worth millions daily
- Improved fraud detection accuracy by 15% while maintaining <500ms latency
- Increased approval rates by 22% through credit risk uplift with third-party data
- Accelerated third-party integrations by 40% with standardised API docs and sandbox
Bell Canada — Telecom Modernisation
Cloud Billing Platform Migration
Led the transformation of legacy billing for 3M+ customer accounts into a modern cloud-based platform, achieving 99.8% billing accuracy and dramatically reducing manual operations.
3M+
Accounts Migrated
99.8%
Billing Accuracy
99.9%
Uptime
Key Outcomes:
- Migrated 3M+ accounts to cloud-native billing with zero downtime
- Reduced manual adjustments by 70% and support tickets by 25%
- Improved platform uptime to 99.9%, supporting 2x concurrent user load
- Delivered 3 pilot-ready features within 2 months through rapid design sprints
RBC Bank — Generative AI Innovation
GenAI Risk Intelligence Tool
Developed a generative AI document classifier to auto-extract credit risk signals from structured and unstructured loan documentation, paired with an LLM prompt evaluation interface for non-technical analysts.
Auto-extract
Automation
Non-technical
Users
100%
Compliance
Key Outcomes:
- Built GenAI document classifier for auto-extracting credit risk signals
- Created LLM prompt evaluation interface for non-technical risk analysts
- Developed AI Ethics Flagging Dashboard surfacing fairness gaps and drift indicators
- Enabled compliance teams to test and refine prompts on OpenAI/GPT APIs
ATB Financial — Data & Analytics
Marketing Data Warehouse & Insights
Built a centralised data lake and real-time marketing insights dashboards that enabled personalised campaigns across 10+ cohorts, driving measurable increases in engagement and conversion.
+12%
CTR Increase
10+
Cohorts
+8%
Conversion Lift
Key Outcomes:
- Delivered real-time marketing insights dashboard increasing CTR by 12%
- Built centralised data lake enabling self-serve analytics for 5 internal teams
- Improved signup conversion by 8% through funnel bottleneck redesign
- Built SQL and Python pipelines to monitor ML accuracy and drift
TD Bank — ML Ops & Real-Time Systems
Real-Time Fraud Detection Platform
Built a production ML-powered fraud detection system processing 1M+ transactions with <500ms latency SLA, balancing accuracy improvements with real-time performance requirements.
<500ms
Latency SLA
+15%
Accuracy Gain
1M+
Transactions
Key Outcomes:
- Maintained <500ms latency while improving fraud detection accuracy by 15%
- Processed 1M+ transactions with real-time ML scoring in production
- Reduced false positive rate through precision/recall optimization
- Implemented monitoring and drift detection for model reliability
Bell Canada — Customer Experience & UX
Self-Service Billing Portal
Led product discovery through launch of a self-service billing portal that improved NPS by 14 points, reduced support tickets 25%, and drove 10% upgrade conversion through intelligent prompts.
+14 points
NPS Improvement
-25%
Support Reduction
+10%
Conversion Lift
Key Outcomes:
- Improved customer NPS by 14 points through self-service capabilities
- Reduced support tickets by 25% with intuitive billing management
- Delivered 3 pilot-ready features in 2 months through rapid design sprints
- Increased upgrade conversion by 10% with usage-based prompts and nudges
TD Bank — Data Integration & Risk Management
Credit Risk Scoring with Third-Party Data
Built 0-to-1 credit risk product integrating external behavioral and financial signals, increasing approval rates 22% while maintaining risk exposure through intelligent decisioning.
+22%
Approval Increase
On Target
Risk Maintained
6 months
Integration Time
Key Outcomes:
- Increased credit approval rates by 22% through enhanced risk signals
- Maintained risk exposure within acceptable parameters through controlled rollout
- Integrated multiple third-party data sources via API partnerships
- Built data pipeline architecture supporting real-time enrichment
Bell Canada — Data Science & Growth
Revenue Optimization through Behavioral Analytics
Leveraged customer behavioral analytics to identify upsell opportunities and optimize pricing strategies, driving 10% revenue lift through data-informed engagement strategies.
+10%
Revenue Lift
+10%
Conversion Rate
3
Models Deployed
Key Outcomes:
- Increased revenue by 10% through intelligent upgrade prompts and pricing optimization
- Improved upsell conversion rate by 10% using behavioral targeting
- Deployed 3 ML models identifying high-propensity upgrade candidates
- Built segmentation framework enabling personalized engagement at scale
RBC Bank — GenAI Tooling & AI Ethics
LLM Prompt Evaluation Interface
Built 0-to-1 internal GenAI tool enabling non-technical risk analysts to test and refine LLM prompts, with ethics dashboard surfacing fairness gaps and drift indicators for regulatory compliance.
Non-Technical
User Type
100%
Compliance
Risk Teams
Adoption
Key Outcomes:
- Enabled non-technical risk analysts to test and refine LLM prompts independently
- Built ethics flagging dashboard surfacing fairness gaps and drift indicators
- Integrated with OpenAI/GPT APIs for production prompt evaluation
- Achieved 100% compliance through built-in explainability features
Skills & Tools
Technologies and tools I use daily to build high-quality products.
Product & Strategy
AI/ML & Data
Growth & UX
Tools & Platforms
What Colleagues Say
“Aashrith's ability to bridge the gap between technical AI capabilities and business outcomes is exceptional. His leadership on the AI risk platform was instrumental to our success.”
“A rare product leader who understands both the data science and the user experience side. Aashrith consistently delivers products that move the needle on key metrics.”
Latest from the Blog
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The most common product failure is not poor execution—it is solving the wrong problem. Learn how effective product managers use discovery practices to identify the right problems before committing to solutions.
Leadership Without Authority: The Core Skill of Product Managers
Product managers rarely manage teams directly, yet they are expected to guide product direction, align stakeholders, and drive delivery. This makes leadership without authority the defining skill of product management.
Let’s Build Something Amazing Together
I’m always open to discussing new opportunities, exciting projects, or just connecting with fellow professionals. Let’s start a conversation!